On this page

    Service Overview

    The KnowBe4 Security Awareness Training platform provides critical components of a comprehensive security awareness program. Most importantly, it will provide Client with reduced personnel risk and heightened awareness of security risks and their consequences.

    Objectives

    The objectives of this initiative are as follows:

    • Reinforce best practices for cyber security for all facets of an individual’s life: work, home, or public spaces
    • Educate personnel regarding common security threats, attacks and consequences
    • Educate personnel on policies, roles and responsibilities
    • Educate personnel to identify and report incidents
    • Change personnel behaviors and reduce personnel risk
    • Support compliance for regulatory requirements in awareness programs
    • Develop a culture of security

    Methodology

    KnowBe4 enhances user security awareness through multiple means:

    • Baseline Testing - Provide baseline testing to assess the Phish-prone percentage of your users through a simulated phishing attack.
    • User Training - The world's largest library of cybersecurity awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.
    • User Phishing - Best-in-class, fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates. 
    • Reporting - Enterprise-strength reporting. Both high-level and granular statistics and graphs ready for management reports, with personal timelines for each user.

    The PhishER component is a simple and easy-to-use web-based platform with critical workstream functionality that serves as your phishing emergency room to identify and respond to user-reported messages. PhishER helps prioritize and analyze what messages are legitimate and what messages are not. With PhishER, your team can prioritize, analyze, and manage a large volume of email messages. The goal is to help prioritize as many messages as possible automatically, with an opportunity to review PhishER’s recommended focus points and take action as necessary.

    Compliance Plus training is interactive, relevant, and engaging with real-life simulated scenarios to help teach your users how to respond in a challenging situation. The content addresses difficult and sometimes chaotic topics like sexual harassment, diversity and inclusion, discrimination, and business ethics. Compliance Plus includes various types of media formats and reinforcement materials to support your compliance training program.